Comprehensive Services for Residential and Business Customers

At Coastal Tech Pros, we deliver expert-level support tailored to real people and real needs. Whether you’re a home user dealing with a sluggish PC or a business managing multiple endpoints, we provide fast, secure, and scalable solutions—onsite or remote. No confusing jargon. No call centers. Just reliable tech help from people who care.

Managed Devices

Remote monitoring, patching, support, and policy management for desktops and laptops.

$18/month per device

Endpoint Security

Advanced SentinelOne MDR protection with automated threat response and 24/7 SOC monitoring.

Included with Managed Devices (or $8/month standalone)

Helpdesk Support

Unlimited access to our professional support team for all users, with ticketing, remote tools, and quick resolution.

$38/month per device

Network Monitoring

24/7 monitoring, firmware updates, and uptime tracking for routers, switches, and firewalls.

$60/month per site

On-Site Visits

We come to you—whether it’s for a hardware install, network issue, or full setup. Local visits are billed at a flat rate, and we also serve surrounding areas with mileage-based pricing. Fast, reliable, and handled by experienced technicians.

$50 flat fee (local) | $1.25/mi for extended range

Project Services

One-time or recurring tech projects including new office setups, cable runs, server migrations, wireless heatmapping, firewall deployments, hardware upgrades, printer rollouts, and more. We handle planning, sourcing, and execution from start to finish.

Custom Quote Based on Scope

Computer Care

We keep your home computers running smoothly with regular maintenance, software updates, and proactive issue detection.

$15/month per device

Virus & Malware Protection

Protect your personal data with enterprise-grade security against viruses, malware, and online threats.

Included with Computer Care | $6/month per device standalone

Home Router Setup

We reconfigure your ISP’s provided modem/router for better security and speed—or recommend and install better-performing gear tailored to your home.

$100 flat fee | Equipment costs additional

Device Setup & Integration

We’ll set up and connect your computers, smart TVs, streaming boxes, tablets, and printers—everything synced and ready to use.

$50 per device​

In-Home Tech Support

Personalized assistance for any tech challenges you face at home, from troubleshooting to training.

$50 flat fee for local visits | $1.25/mi for extended area

Tech Training

We teach you how to use your tech—such as your computer, TV, phone, or security cameras—and leave behind simple written instructions so you can feel confident moving forward.

$75 per session (includes custom documentation)

Our Rates

Business

Hourly Rates
$ 120
  • Per Hour

Residential

Hourly Rates
$ 60
  • Per Hour

Who We Work With

Everyday Home Users

From casual browsing to smart device setups—we make home tech easy, fast, and reliable.

Retirees & Non-Tech-Savvy Users

Friendly, patient tech support for those who just want things to work—without the frustration.

Remote Workers & Students

Get your home office or school setup fully connected with dependable internet and devices that work together.

Business Offices

Fully managed IT, helpdesk support, and secure networks for businesses that need things done right.

Healthcare Practices with Multiple Sites

We support clinics and multi-location medical offices across Virginia with standardized rollouts and ongoing support.

Mobile & On-the-Go Businesses

From food trucks to contractors, we deliver mobile internet, wireless security cameras, and on-the-go tech support.