Join Your Remote Support Session

Your remote session is fully encrypted from start to finish. Only the Coastal Tech Pros technician you’re working with can view your screen — no one else has access.

To get started:

  1. Click the Start Remote Session button below.

  2. Enter the session code your support technician provides.

  3. Follow the on-screen prompts to connect.

Start Remote Session

 

  • Save and close all work before we connect.

  • Have your error messages or screenshots ready.

  • Keep your phone nearby in case we need to call.

  • Close any programs or documents you don’t want shared.

  • Let the tech know if the issue is urgent so we can prioritize fixes.

 

Try these quick steps before starting your remote session — they might solve your issue faster:

  • Restart your computer or device.

  • Check your internet connection.

  • Make sure your power cables are secure.

  • Save and close all work before we connect.

 

Speed Test – https://speed.cloudflare.com/ 
Check Internet Outages – https://downdetector.com
Microsoft 365 Login – https://login.microsoftonline.com/ 
Google Workspace Login – https://workspace.google.com
Password Generator – https://www.lastpass.com/password-generator